PRIVACY POLICY

Last Updated: 12/01/2025

Millikan Plumbing & Boiler respects your privacy. This policy explains what information we collect when you visit our website, how we use it, and how we keep it protected.

By using our site, you agree to the practices described here.

Information We Collect

1. Information You Provide

When you contact us through our website, call us, or email us, you may provide:

• Name
• Phone number
• Email address
• Service address
• Details about the plumbing or boiler issue you need help with

We use this information to respond to your request, schedule service, and communicate with you.

We do not collect payment information on our website.

2. Automatically Collected Information

When you visit our website, standard technical data may be collected, such as:

• IP address
• Browser type
• Pages viewed
• Time spent on the site

This information helps us understand how visitors use the site so we can improve it.

3. Cookies

Cookies help the website function smoothly and provide basic analytics. You can disable cookies in your browser settings. Doing so may affect how the site performs but will not prevent you from using it.

We do not use advertising cookies or retargeting tools.

4. Analytics

We use Google Analytics to understand general website activity. Google may collect your IP address and device information. We do not link this data to your personal information.

How We Use Your Information

We use the information we collect to:

• Respond to service requests
• Schedule appointments
• Communicate about your service
• Improve our website and customer experience
• Keep internal service records

We do not sell or rent your personal information. We do not share information with unaffiliated third parties for marketing.

We may share your information only with trusted service providers who help us operate the website or manage communications. These providers are not permitted to use your information for their own purposes.

Data Security

We take reasonable steps to keep your information safe.
Our website uses secure connections (SSL) to protect data transmitted through contact forms.

No method of internet transmission is completely secure, but we work to protect your information to the best of our ability.

How Long We Keep Your Information

We keep customer contact information and service history as part of our normal business operations. If you would like us to delete your information, you may request this at any time.

Your Rights

You may request that we:

• Update your information
• Correct inaccurate information
• Remove your information from our records

To do this, contact us using the information provided below. We may need to verify your identity before making changes.

Links to Other Websites

Our site may link to third-party websites for convenience. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

Spam Policy

We do not send unsolicited bulk emails.
You may opt out of any email communication from us by replying or contacting us directly.

Children’s Privacy

Our website is intended for adults scheduling home services.
We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When changes occur, we will update the date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how we manage your information, contact us here:

Millikan Plumbing & Boiler
Bonners Ferry, Idaho
Phone: 208-603-1773
Email: info@millikanplumbing.com